Our five areas of expertise help unleash the true power of Salesforce.
CRM implementation answers the questions “where are we going?” and “why are we going there?”. It sets out what the desired end state would look like and paints the picture of success. As we understand company goals, we design specific modifications that will improve workflows without compromising values.
Integrations solve and simplify your need for new software as your business grows and evolves. They allow you to enhance system functionality and provide additional features you may need by simply adding connections to third-party applications while allowing data to flow between the applications and give you a complete picture of your business and customers.
Poor adoption of CRM tools is a key barrier to realizing the potential of your investments. A few most common CRM adoption challenges include convincing employees to adopt changes, handling data security, and migrating away from old software and processes. Best practices on how to increase adoption of your new CRM will only increase adoption among your sales force but give you the keys to utilize Salesforce to its fullest potential.
Hire dedicated or on-demand Salesforce admins that support you and your team with daily tasks. Each Salesforce admin is certified and has years of experienced working with Salesforce solutions.
With increased volumes of customer information, application leaders have to determine the relevance of different types of information based on multiple business goals and the intended business outcomes of the CRM strategy. Many CRM tools are plagued by a lack of accurate data that powers your CRM. Data Hygiene is a crucial component for having a 360-degree view of the customer.
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